Mon – Fri: 7am – 8pm
Sat – Sun: 9am – 5pm
OUR LOCATION
Our North Burnaby studio is our first, originally opening in October 2015 as Kensington Square Physiotherapy. In August 2021, we renovated the space to better serve our community and at the start of 2023, we rang in a new year and new name, as Launch Rehab.
OUR SERVICES AT NORTH BURNABY
AMENITIES AT THIS STUDIO
- Modern facilities
- Private rooms for one-on-one sessions
- Squat rack
- Treadmill
- Stationary bike
- Landmine
- Plyobox
- TRX
WHAT OUR CLIENTS HAVE TO SAY
Book your first session with us today!
BOOK NOWVIEW OUR OTHER LOCATIONS
LEARN MOREFAQ
HOW DO I PREPARE FOR MY FIRST APPOINTMENT?
Please arrive 10 minutes before your first scheduled time to register all pertinent information. Please bring the following:
- Doctor’s referral (if you have one)
- Personal Health Care Card Number
- List of current medications
- ICBC: Bring your claim number and adjuster’s name
- WorkSafeBC: Bring your claim number
Wear comfortable clothing (shorts for lower body injuries)
DO I NEED A DOCTOR’S REFERRAL?
You are not required to bring a doctor’s referral. However, coverage for your visit may be dependent on one for some extended health insurance plans.
WHICH HEALTH INSURANCE PROVIDERS DO YOU DIRECTLY BILL?
We are able to direct bill most health insurance claims with the following providers:
CanadaLife, Sun Life, Manulife, Desjardins, ClaimSecure, IA Financial Group, First Canadian, Johnston Group, Johnson, Cowan, Pacific Blue Cross, Green Shield, and Medavie.
If your provider is not listed, please contact us for more information.
DO YOU ACCEPT ICBC OR WORKSAFEBC CLAIMS?
Yes, we do. Our physiotherapists, registered massage therapists, and chiropractors accept ICBC clients and directly bill. Only our physiotherapists work with WorkSafeBC clients.
WHAT ARE YOUR RATES?
You can find our rates by clicking here.
HOW DO I PAY FOR MY VISIT?
We accept cash, cheque, VISA, MasterCard, AMEX and debit cards. You should come prepared to settle your account after each visit.
WHAT IS THE CANCELLATION POLICY?
Please give 24 hours notice for cancellation of appointments, otherwise a service charge equivalent to the missed session fee will be applied.
IS THERE PARKING AVAILABLE?
At our North Burnaby location, free parking is available in the Kensington Square Shopping Centre.