Is the Lougheed studio open evenings?

Yes. We're open until 8pm Monday through Friday, and 5pm on weekends. Most of our after-work appointments book out 5 to 7 days in advance, so booking early helps.

Can I park for free if I'm only here for an appointment?

Yes. The mall lot offers free parking for up to 4 hours, which covers any single appointment. If you're combining a session with shopping, the same lot continues to apply.

Do you have a reformer at Lougheed?

Yes. Lougheed is one of our reformer Pilates studios, with sessions led by a physiotherapist or certified clinical Pilates instructor.

Is Lougheed a good fit if I want more than one type of treatment?

Yes. Lougheed is our flagship studio, opened in 2025, and it runs physiotherapy, registered massage therapy, acupuncture/IMS, Clinical Pilates, and shockwave therapy from the same space, so clinicians can coordinate care on the same file rather than you repeating your history at a second clinic.

Which insurance do you direct-bill at the Lougheed studio?

We direct-bill ICBC and WorkSafeBC claims, along with most major extended health insurers: Pacific Blue Cross, Sun Life, Manulife, Canada Life, and Green Shield among them. MSP supplementary benefits apply for patients who qualify for premium assistance. If your plan can't be billed directly, we give you a detailed receipt to submit yourself.

Can I book a golf assessment at the Lougheed studio?

Yes. Lougheed is our Golf Assessment location, run by a registered massage therapist combining swing-related movement screening with hands-on treatment for the shoulders, hips, and spine.

What's the fastest way to get to Lougheed from the SkyTrain?

It's a 5-minute walk from Lougheed Town Centre SkyTrain, with a direct walkway through the mall. Bus routes 110, 136, 145, and 156 also stop right at Lougheed Town Centre.

Do you offer running assessments at Lougheed?

Yes. Our Lougheed physiotherapists run gait and biomechanics assessments for recreational and competitive runners, looking at cadence, foot strike, and loading patterns tied to your specific injury history.

Where is the Lougheed studio?

We are on Level 1 of the Residential Podium at the City of Lougheed, next to LifeLabs, above the CIBC on Grande Promenade. Lougheed Town Centre SkyTrain Station is a five-minute walk, with a direct walkway from the mall.

Can I start ICBC physiotherapy before my adjuster calls me back?

Yes. The first 12 weeks of physiotherapy and other pre-approved treatments under ICBC Enhanced Care do not need adjuster approval to begin. As soon as you have a claim number, you can book at the Lougheed studio and we direct-bill ICBC from your first session.

What ICBC-covered services are available at the Lougheed studio?

Lougheed offers physiotherapy, registered massage therapy, acupuncture and IMS, and clinical Pilates, all direct-billed to ICBC within pre-approved allotments. If your claim also needs chiropractic, kinesiology, or clinical counselling, our New Westminster or North Burnaby studios carry those.

Do I need a doctor's referral to book ICBC physiotherapy in Lougheed?

No. Physiotherapy is a direct-access profession in BC, so you can book straight into our Lougheed studio with your ICBC claim number. No physician referral is required before your first visit, and there is nothing to pay at the desk for pre-approved sessions.

Is parking available at the Lougheed studio for ICBC appointments?

There is paid underground parking by PriceSmart Foods, and the adjacent mall lot offers free parking for up to 4 hours. Many clients arrive by SkyTrain instead, since the station connects directly to the City of Lougheed via a covered walkway.

Can I combine physiotherapy and registered massage therapy under ICBC at the Lougheed studio?

Yes. ICBC's Enhanced Care model gives physiotherapy and registered massage therapy separate pre-approved visit allotments, so booking RMT sessions at Lougheed does not reduce your physiotherapy visits. Having both disciplines under one roof means the clinicians coordinate on the same recovery plan rather than working apart.

What happens at the Lougheed studio if my ICBC treatment needs to continue past 12 weeks?

The 12-week pre-approval window under ICBC Enhanced Care is a coverage period, not a recovery deadline, and many soft-tissue injuries keep improving past it. If your physiotherapist at the Lougheed studio determines further treatment is clinically necessary, they document the reasoning and request an extension from your ICBC recovery specialist.

Does the Lougheed studio treat crash-related shoulder or back injuries with more than physiotherapy alone?

Yes. Many motor-vehicle crash injuries involve soft tissue that responds well to registered massage therapy alongside physiotherapy, and acupuncture and IMS are available at Lougheed for muscle tightness and trigger points that don't resolve with exercise alone. Your physiotherapist coordinates which combination fits your specific injury.

EST. 2025 · CITY OF LOUGHEED · BURNABY

LAUNCH REHAB LOUGHEED.

Name: Launch Rehab Lougheed: Way finding from Lougheed Town centre Skytrain Station to the Clinic
Uploaded: 2024-01-01T00:00:00-07:00
Duration: 1 min 30 s
Description: Step-by-step walking directions from Lougheed Town Centre SkyTrain Station to the Launch Rehab Lougheed studio.

The flagship studio

BOOK AT LOUGHEED 604-813-8885 MEET THE TEAM GET DIRECTIONS GETTING HERE

JUST OPENED

SERVICES ON-SITE

ADDRESS

30-3778 Grande Promenade, Burnaby, BC

HOURS

Monday: 8am to 8pm
Tue to Fri: 7am to 8pm
Sat to Sun: 9am to 5pm

lougheed@launchrehab.ca

PARKING

Paid underground parking by PriceSmart Foods, or free for up to 4 hours at the adjacent mall lot.

DIRECT BILLING · ICBC · MSP · WORKSAFEBC · MOST EXTENDED HEALTH

Don't see your plan? We direct-bill most major extended-health insurers. Just ask our client care team.

OUR STUDIO

In City of Lougheed,
for the Lougheed corridor.

Our Lougheed studio is next to LifeLabs on Level 1 of the Residential Podium at the City of Lougheed, above the CIBC on Grande Promenade.

Steps from the Lougheed Town Centre SkyTrain station and the Lougheed Town Centre mall, a quick walk from anywhere in the Lougheed corridor.

YOUR FIRST VISIT

Three steps from booked to back to it.

BOOK NOW

01
Book online in under a minute.
Pick the practitioner, day, and time that work for you on JaneApp. We send a confirmation and a short intake form to fill out before you arrive.
02
Sixty-minute first session.
Your clinician walks through your history, does a focused assessment, explains what they're finding, and starts treatment in the same visit, never split across two appointments.
03
Leave with a plan.
You walk out with a clear picture of what's going on, how many sessions it's likely to take, your home program, and, if it applies, what your extended health or ICBC claim will cover.

SERVICES OFFERED

What we treat here.

AMENITIES AT THIS STUDIO

What's in the space.

Private rooms for one-on-one sessions
Astroturf
Rogue power squat rack
Inspire treadmill
Inspire stationary bike
Rogue landmine
Rogue plyoboxes
TRX
Reformer Pilates machine

INSIDE THE STUDIO

Take a look around.

Launch Rehab Lougheed storefront at the City of Lougheed mall, full-height glass windows with the LAUNCH REHAB · LIVE A BETTER LIFE THROUGH MOVEMENT vinyl signage on the glass, looking through into the reception area

Inside Launch Rehab Lougheed strength floor: Rogue power squat rack stacked with blue, yellow, and green bumper plates against the mirror wall on the left with the arched mirror reveal beside it, Rogue adjustable bench centred in the foreground with green dumbbells on the rubber floor, Inspire treadmill and stationary bike along the floor-to-ceiling windows in back with Lougheed corridor views of distant towers and trees, Rogue weighted sled on the green turf strip on the right, exposed silver HVAC ducts and black linear LED pendants overhead

Inside Launch Rehab Lougheed Pilates and gym floor: Balanced Body reformer centred on the dark rubber gym floor with green turf strips on either side, mirror wall behind reflecting the Rogue squat rack stacked with colourful bumper plates, blue stability ball and 10lb slam ball against the white wall, black linear LED pendant overhead, and the arched mirror reveal showing the strength-training area beyond

FROM PATIENTS AT LOUGHEED

Why people keep coming back.

5.0 average · verified Google reviews

"Brand new space, but it already feels like the team has been working together for years. I came in for a hip issue and left with a plan that actually fit my training schedule."

Daniel K. · Lougheed client

"I jump off the SkyTrain, do my session, grab groceries downstairs, and I'm home. Easiest physio appointment I've ever kept."

Priya M. · Lougheed client

GETTING HERE

Finding Lougheed.

BY TRANSIT

5-minute walk from Lougheed Town Centre SkyTrain
Bus routes 110, 136, 145, 156 stop at Lougheed Town Centre
Direct walkway from the Lougheed Town Centre mall

NEARBY AREAS

Brentwood: 8 min drive
Port Moody: 10 min drive
North Burnaby: 12 min drive
Coquitlam Centre: 10 min drive

COMMUNITIES WE SERVE

No studio in your neighbourhood? Our Lougheed team serves these communities, a short drive or transit ride away.

OPEN IN GOOGLE MAPS 604-813-8885

WAYFINDING

A little help getting in.

The Lougheed studio sits inside a larger complex. Use the map and short videos below to find the entrance on your first visit.

Wayfinding map showing how to reach Launch Rehab Lougheed: enter from Grande Promenade between the mall and PriceSmart Foods, follow the yellow arrow up to the entrance next to CIBC and LifeLabs, then take the elevator up to Level 1. — Enter from Grande Promenade between the mall and PriceSmart Foods, follow the path up next to CIBC and LifeLabs, then take the elevator up to Level 1.

Launch Rehab Lougheed: Wayfinding Video - Lougheed Mall Parking lot to the Clinic

A short walkthrough showing how to reach the Launch Rehab Lougheed studio entrance from the Lougheed Mall parking lot on Grande Promenade.

SHOW TRANSCRIPT

Start at the main parking lot entrance on Grande Promenade, between the mall and PriceSmart Foods. Follow the paved path toward CIBC and LifeLabs. You will see the yellow wayfinding arrow painted on the ground. Continue past those storefronts and look for the elevator on your left. Take the elevator up to Level 1. Launch Rehab Lougheed is directly ahead when the doors open.

Launch Rehab Lougheed: Way finding from Lougheed Town centre Skytrain Station to the Clinic

Step-by-step walking directions from Lougheed Town Centre SkyTrain Station to the Launch Rehab Lougheed studio.

SHOW TRANSCRIPT

Exit Lougheed Town Centre SkyTrain Station at the mall-level exit. Walk through the mall toward the PriceSmart Foods end. Head outside onto Grande Promenade and follow the paved path between the mall wall and PriceSmart Foods. Look for the CIBC and LifeLabs signage on your right. Continue past them and take the elevator on your left up to Level 1. Launch Rehab Lougheed is immediately ahead.

FREQUENTLY ASKED

About the Lougheed studio.

Is the Lougheed studio open evenings?
Yes. We're open until 8pm Monday through Friday, and 5pm on weekends. Most of our after-work appointments book out 5 to 7 days in advance, so booking early helps.
Can I park for free if I'm only here for an appointment?
Yes. The mall lot offers free parking for up to 4 hours, which covers any single appointment. If you're combining a session with shopping, the same lot continues to apply.
Do you have a reformer at Lougheed?
Yes. Lougheed is one of our reformer Pilates studios, with sessions led by a physiotherapist or certified clinical Pilates instructor.
Is Lougheed a good fit if I want more than one type of treatment?
Yes. Lougheed is our flagship studio, opened in 2025, and it runs physiotherapy, registered massage therapy, acupuncture/IMS, Clinical Pilates, and shockwave therapy from the same space, so clinicians can coordinate care on the same file rather than you repeating your history at a second clinic.
Which insurance do you direct-bill at the Lougheed studio?
We direct-bill ICBC and WorkSafeBC claims, along with most major extended health insurers: Pacific Blue Cross, Sun Life, Manulife, Canada Life, and Green Shield among them. MSP supplementary benefits apply for patients who qualify for premium assistance. If your plan can't be billed directly, we give you a detailed receipt to submit yourself.
Can I book a golf assessment at the Lougheed studio?
Yes. Lougheed is our Golf Assessment location, run by a registered massage therapist combining swing-related movement screening with hands-on treatment for the shoulders, hips, and spine.
What's the fastest way to get to Lougheed from the SkyTrain?
It's a 5-minute walk from Lougheed Town Centre SkyTrain, with a direct walkway through the mall. Bus routes 110, 136, 145, and 156 also stop right at Lougheed Town Centre.
Do you offer running assessments at Lougheed?
Yes. Our Lougheed physiotherapists run gait and biomechanics assessments for recreational and competitive runners, looking at cadence, foot strike, and loading patterns tied to your specific injury history.

BOOK AT LOUGHEED

Your first session
is the hardest part.

Pick a time that works. We'll handle the rest: intake, assessment, treatment, plan, and (if it applies) billing your insurance directly.

BOOK AT LOUGHEED

OR CALL 604-813-8885 · WE PICK UP DURING OPEN HOURS

OTHER STUDIOS

Visit any of our five locations.

ALL LOCATIONS