Physiotherapy in Richmond.

Yes. Bring your ICBC claim number and Personal Health Number to the first visit and we bill ICBC directly. ICBC pre-approves 25 physiotherapy treatments in the first 12 weeks after a crash, with no referral needed (ICBC's page on the first 12 weeks of recovery, read October 30, 2026), and pre-approved visits are no charge to you at Launch Rehab.

Private rates effective April 1, 2026 are $170 for the 60 minute initial assessment, $105 for a 30 minute follow-up and $195 for a 60 minute follow-up. Clients who qualify for MSP pay $147, $82 and $172 once eligibility is confirmed, and pre-approved ICBC and WorkSafeBC visits are no charge. The rates page lists every service.

Yes. The Richmond studio is open 9am to 5pm on Saturday and Sunday, and 7am to 8pm Monday to Friday. Choose Richmond and physiotherapy on the booking page to see open times.

Yes, our Richmond roster includes clinicians who speak Mandarin and Cantonese. Mention your preference when booking and we'll match you.

No referral is needed for MSP, extended health, or self-pay visits, and ICBC or WorkSafeBC claims don't need one either, just bring your claim number when you book.

Your physiotherapist takes a history of the injury, tests the movements that are limited or painful, and rules out the small number of problems that need a doctor before treatment starts. You leave the 60 minute first visit with a working diagnosis and specific exercises to start that week.

The same physiotherapist sees you for every visit through your plan, rather than whoever is available that day. That continuity lets the plan build on what actually changed since the last session instead of restarting the assessment each time, and it means your therapist notices small setbacks or plateaus that a rotating roster of clinicians would likely miss.

Yes. If your injury is work-related and the claim is accepted, physiotherapy is covered at no direct cost to you. Bring your claim number to the first visit and our client care team handles the billing directly with WorkSafeBC, including any progress reports your case manager needs.

Yes, free parking is available on site at the Broadmoor studio, at the northeast corner of Williams Road and No. 3 Road, which makes it easy to keep regular appointments through a longer rehab plan without worrying about a meter or a time limit between sessions.